Cancellation Policy

Payment is due within three days of the time of booking. If not received within seven days, your service will be cancelled. All cancellations and rescheduling are subject to a $30 fee per booking. Any cancellations with less than three days notice are NON-REFUNDABLE. A cancellation fee of 50% of the cost of the class/course is required for cancellation at any time. Classes are NON-REFUNDABLE 48 hours from the start of the class. Packages: all training packages are non-refundable once started. Packages must be completed within six months of starting. After this point, they are considered expired and cannot be held or transferred. Separation anxiety packages must be used within their designated four or eight-week periods. Rescheduling is subject to the fees above. All attempts will be made to reschedule within the time frames. However, if the client cannot reschedule within that time frame or refuses the fees to extend their service, their sessions are forfeited without a refund. It is considered services rendered if you do not appear for your scheduled training. You cannot be rescheduled at that point. Any clients appearing late to their training sessions will not receive extra time.

Contact Details

• Kingston, ON, Canada